feedback 20 years as a retailer
Forum: BoaterTalk
likes 6
and having worked over the years with Sweet, NRS, Level 6 and Stohlquist at some point, we can say unequivocally that each of them have always stood 100% behind their products. Not even fair to imply otherwise. If our store was bigger we would be proud to carry every one of the manufacturers. Have there been issues? Every company listed has had a problem batch/design. That is why there are warranties. And if there was an issue - it might have been the retailer, not the manufacturer. All these companies are working really hard to survive in a tough market/low-return industry. We are lucky that they all understand that kayaking is a lifestyle issue or they would have had better business sense and abandoned kayakers a long time ago.
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